Julie-Anne - I told you that the Dreamworld tragedy was a problem for the industry, not just Dreamworld. Village roadshow parks attendance down significantly compared to 12 months ago.
@Telstra Do they have the authority to deal with simple account matters? (for example grant account credits etc)? Are they Australian?
@Telstra So I can’t just talk to someone (preferably an Australian)?
@Telstra If the call centre doesn’t have the authority to fix my situation to my satisfaction; who can I talk to who does? #BigpondFail
Rich people, read this:
I need to help my sister look after her baby girl one day a week, long term; anyone got a car seat they no longer need?
*** PLEASE SHARE AND 'ANGRY' this. *** Hopefully if enough people share it Telstra will finally start AUTOMATICALLY giving customers the better deals (like other ISPs, like iiNet do) - instead of trying to gouge the Australian Public.
So in September 2016, we signed up to our internet plan for $120/month. ONE MONTH LATER, the price dropped to $99/month and has been heavily advertised. I just found out about this, and Telstra refuses to let me pay the lesser amount unless I FIRST agree to pay a $50 "recontacting fee". I said 'fine, just ...Read more