@Telstra and if that how the system is, thats fine just give me $50 credit and i’ll be happy unless you saying its an unreasonable request?

@Telstra ITS THE EXACT SAME PLAN!! Just $20/month cheaper than the contract I signed 1 month before it was announced.

Did the NSW Liberal's make a mistake? Electing a leader who cares about public education?

@Telstra do they ACTUALLY have power - because the last so-called manager I spoke to said she didn’t have the authority.

@Telstra umm, no thats not satisfactory either….surely someone has the ability to fix this problem for me. This is REALLY simple to fix.

@Telstra i think you are missing a zero: try 1-1041935850061

@Telstra my case number is 1-141935850061 All I want is to pay the fairer advertised monthly amount & the $50 recontract fee waived/credited

@Telstra call centre staff REFUSED to help or escalate further.!!! I want this fixed and i want o treated like a valued customer! 3/3

@Telstra Called to get the better price, and was told I can have the better price but I have to pay $50 to get it!! VERY unfair. 2/3

@Telstra I signed a bigpond contract in September, 30 days later EXACT same plan advertised for $20 less per month 1/2